OnePlus has made a big splash in the smartphone world with the launch of its OnePlus 13 and OnePlus 13R, accompanied by a new and exclusive 180-day free replacement program. This bold move, announced during a special event on January 7, 2025, not only highlights OnePlus’s confidence in the durability of its latest devices but also underscores the company’s dedication to ensuring peace of mind for its customers. With the OnePlus 13 series starting at Rs 69,999, it’s clear that OnePlus is offering more than just high-end specs—they’re delivering a worry-free experience for users.
What is the 180-Day Free Replacement Plan?
The new 180-day free replacement program is designed to protect users from any unexpected hardware issues that might crop up in the first six months of owning a OnePlus 13 series phone. The plan covers major components like the screen, back cover, battery, motherboard, and other critical parts. If any of these parts experience malfunctions due to manufacturing defects, users can receive a one-time replacement device instead of waiting for a repair.
To claim the replacement, customers can simply visit any authorized OnePlus service center, where eligibility will be verified. This plan is available for free to anyone who purchases a OnePlus 13 or OnePlus 13R between January 10 and February 13, 2025. After this promotional period, the replacement plan will still be available, but as a paid service—costing Rs 2,599 for the OnePlus 13 and Rs 2,299 for the OnePlus 13R.
Project Starlight: Focused on Improving Customer Service
This new replacement program is part of OnePlus’s larger initiative called *Project Starlight*. Aimed at improving customer experiences in India, Project Starlight will focus on faster service response times, greater transparency, and enhanced in-store interactions. OnePlus also plans to launch more user education programs to ensure customers are well-informed about their devices and services. This initiative is a clear sign that OnePlus is committed to offering better service and a more customer-friendly experience.
OnePlus 13: A Flagship That Packs a Punch
The OnePlus 13 series is loaded with impressive features, starting with the flagship model. The OnePlus 13 boasts a 6.82-inch ProXDR display with a stunning 3168×1440 pixels QHD+ resolution. It supports a smooth 120Hz refresh rate, making everything from gaming to scrolling feel seamless. With a peak brightness of 4500 nits, the display ensures readability even in bright sunlight. Plus, the screen is protected by Ceramic Guard cover glass and offers color accuracy with 100% DCI-P3 and 10-bit color depth.
Under the hood, the OnePlus 13 runs on the Qualcomm Snapdragon 8 Elite chipset, clocked at 4.32GHz. This powerful processor, combined with the Adreno 830 GPU, up to 24GB of LPDDR5X RAM, and a whopping 1TB of UFS 4.0 storage, ensures top-notch performance. Whether you’re multitasking, gaming, or handling intensive apps, the OnePlus 13 has you covered.
For photography enthusiasts, the OnePlus 13 includes a state-of-the-art Hasselblad triple-camera setup. This includes a 50MP Sony LYT-808 main sensor with Optical Image Stabilization (OIS), a 50MP ultra-wide angle camera, and a 50MP telephoto lens with 3X optical zoom. On the front, you’ll find a 32MP camera for clear and vibrant selfies.
The OnePlus 13 also comes with an impressive 6000mAh battery that supports 100W SUPERVOOC fast charging, ensuring that users spend more time enjoying their phone and less time charging it. Additionally, the phone supports 50W AIRVOOC wireless charging. With an IP68+ and IP69 rating for dust and water resistance, the OnePlus 13 is designed to withstand the elements while delivering excellent multimedia performance with Dolby Vision and HDR10+ support.
Pricing and Availability
The OnePlus 13 series starts at Rs 69,999, with the OnePlus 13R serving as a more budget-friendly alternative. Whether you opt for the premium model or the more affordable version, you’re getting solid protection with the 180-day free replacement plan, further boosting the value of your purchase.
The OnePlus 13 series offers a perfect blend of high-end specs and customer-centric service. The new replacement plan adds extra peace of mind to what is already a competitive package, making the OnePlus 13 a compelling choice in the premium smartphone market. With Project Starlight guiding the way, OnePlus is clearly aiming to redefine the customer service experience in India.
