Proton Pass Review: Pros & Cons, Features, Ratings, Pricing and more

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TechRadar Verdict

One of the most privacy-focused companies in cloud-based services now has a password manager. Its journey so far has largely been a success, but will it continue?

Pros

  • +

    Huge security and privacy credentials

  • +

    Proton is known for its ease of use

  • +

    Affordable pricing for Pass

Cons

  • Lacks the name of rivals (though this is changing)

  • Proton on the whole can be rather costly

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Have you heard about Proton’s password manager? 

Proton, the company known for its privacy-focused products like encrypted email and VPN, has finally released its highly anticipated password manager called Proton Pass. And it’s making waves in the cybersecurity world.

Proton Pass promises end-to-end encryption for all your passwords, ensuring your sensitive data remains secure even from Proton itself. It supports 2FA, encrypted notes, and even email alias generation – all packed into Proton’s signature user-friendly interface.

But does Proton Pass live up to its reputation for privacy and ease of use? With competition from established players, can this newcomer carve out a space for itself? Let’s take a look.

(Image credit: Proton)

Proton Pass: Plans and pricing

Proton Pass offers a range of pricing options to suit different needs. The Free plan provides a solid foundation with unlimited passwords, 2FA codes, and encrypted notes, all protected by end-to-end encryption. For users seeking enhanced privacy and convenience, the Plus plan, priced at $1.99/month with an annual subscription, adds unlimited hide-my-email aliases and premium support.  

The Proton Pass Family plan is $3.99 per month, and it allows up to six people to experience everything the Proton Pass Plus offers. 

Those who want a comprehensive suite of privacy tools can opt for Proton Unlimited at $9.99/month, which includes all Proton services like Mail, VPN, Drive, Calendar, and Pass. 

(Image credit: Proton)

Proton Pass: Setup

Here’s an overview of how to set up Proton Pass. 

First and foremost, it’s important to have a Proton account. If you still need to create one, visit the Proton website and sign up for an account. Once you’ve registered and verified your credentials, you’ll need to enable two-factor authentication (2FA), which is where Proton Pass comes into play. Two-factor authentication adds a level of security by requiring your password and a unique code that you can access only at the time of login.

To set up 2FA and Proton Pass, log in to your Proton account and navigate to the security settings page. Here, you will find the option to enable two-factor authentication. Click on it, and you’ll be prompted to download a two-factor authentication app if you haven’t already. Proton recommends using an authenticator app like Google Authenticator, Authy, or FreeOTP, which you can download from your mobile app store.

After installing the authenticator app on your smartphone or tablet, the next step is to link it to your Proton account. Within the Proton security settings, a QR code will appear on the screen. Open your authenticator app and use its ‘Scan QR code’ feature to scan this code. This will automatically add your Proton account to the app and generate timed, one-time passcodes.

The Proton security settings page will also provide you with a recovery code. Writing this down or printing it and keeping it somewhere safe is crucial. This code is a lifeline for instances where you might lose access to your second-factor device. With your authenticator app now synced, your Proton Pass is effectively set up. When you log in to your Proton account, you will enter your password and the unique code displayed in your authenticator app.

(Image credit: Proton)

Proton Pass: Interface and performance

The Proton Pass interface is a masterclass in minimalist design, reflecting Proton’s philosophy of providing simple yet powerful security solutions. Activating two-factor authentication (2FA) for your Proton account reveals a clean and intuitive dashboard that seamlessly blends user-friendliness with robust security.

Navigating to 2FA settings is effortless, with clear instructions and visuals guiding you through the setup process. The prominent display of the QR code for your authentication app ensures quick and easy account linking. Proton Pass excels in its handling of the recovery code, prominently showcasing it during setup and stressing its importance for account recovery. This thoughtful design prioritizes user understanding and preparedness.

Once set up, using Proton Pass becomes second nature. The login process is streamlined, requiring your password and 2FA code in a clear, two-step sequence. Input fields are unambiguously labeled and positioned for a frictionless experience. This commitment to simplicity extends throughout the interface, minimizing distractions and cognitive load to ensure a smooth and efficient authentication process.

The aesthetic minimalism of Proton Pass isn’t just about visual appeal; it’s a deliberate strategy to enhance usability and encourage secure practices. By prioritizing clarity and ease of use, Proton Pass empowers users to take control of their online security without unnecessary complexity.

(Image credit: Proton)

Proton Pass: Security

Proton Pass takes a multi-layered approach to security, aiming to protect your passwords and sensitive data with the strongest possible safeguards:  

End-to-End Encryption: This is the cornerstone of Proton Pass’s security. All your data, including passwords, usernames, notes, and even website addresses, is encrypted on your device before it’s sent to Proton’s servers. This means that no one, not even Proton themselves, can access your information in its unencrypted form.  

Zero-Knowledge Architecture: Proton Pass operates on a zero-knowledge principle. This means that your encryption keys are generated and stored only on your device. Proton has no access to these keys, further ensuring that they cannot decrypt your data.

Strong Encryption Algorithms: Proton Pass uses robust encryption algorithms like AES-256 and Argon2 to protect your data. These are industry-standard algorithms known for their resilience against brute-force attacks and other security threats.  

Open Source: Much of Proton Pass’s code is open source, allowing security researchers and the community to audit it for vulnerabilities. This transparency helps ensure the integrity and security of the software.  

Two-Factor Authentication (2FA): Proton Pass supports 2FA, adding an extra layer of security to your account. This requires a unique code from your authentication app in addition to your password when logging in, making it much harder for unauthorized access.  

Password Generator: Proton Pass includes a strong password generator that can create complex, unique passwords for each of your accounts, reducing the risk of password reuse and vulnerability to breaches.  

Breach Monitoring: Proton Pass can monitor your accounts for data breaches and alert you if your information is compromised. This allows you to take immediate action to protect your accounts.  

In summary, Proton Pass employs a comprehensive suite of security measures to safeguard your sensitive information. Its focus on end-to-end encryption, zero-knowledge architecture, and open-source practices makes it a highly secure choice for password management.  

Proton Pass: Customer support

(Image credit: Proton)

Like any other company, Proton has a wealth of online guides to help you set things up and carry out basic troubleshooting, and despite Proton Pass being in beta, there are already some articles hosted on the website.

Getting in touch is easier than with some bigger companies, as there’s a clear form that’s easy to find, though responses will be by email rather than live chat. As more Internet users begin to question and value their privacy, turning to Proton and other security-focused products, we can only hope that the company invests in multi-channel support, be it live chat, social media support, or a phone number. Fortunately, it looks like all customers, free or paid, are treated equally.

Proton Pass: The competition

Proton Pass is not short of competition, and frankly the password management market is saturated. Some may wonder why the company has only just released its answer to the problem, but the company attracts a unique set of customers who value their privacy above all else. With that sector of the market only expected to grow, and with passwordless logins slowly rolling out in the form of passkeys, Proton’s entry to market may just be at the right time to catch the flow.

Proton Pass: Final verdict

Proton Pass simplifies strong security with its intuitive two-factor authentication (2FA) interface. Setting up 2FA is a breeze, thanks to clear instructions, a streamlined recovery process, and an uncluttered dashboard. While Proton Pass makes robust cybersecurity accessible to everyone, deciding whether to use it depends on your specific needs.

If you regularly handle sensitive information, Proton Pass provides a significant security boost, protecting your account from potential breaches. However, if you rarely deal with sensitive data or find 2FA workflows disruptive, alternative security measures might be sufficient.

Ultimately, choosing Proton Pass is about your commitment to online security. It’s an extra step in your authentication process, but one that significantly strengthens your defenses and protects your digital identity.

What to look for in a password manager

Choosing a password manager is a crucial step towards safeguarding your digital life. With so many options available, it’s essential to prioritize features that guarantee both security and a seamless user experience. Here’s a breakdown of key factors to consider:

Security is Paramount:

Robust Encryption: Look for a password manager that employs industry-leading encryption standards like AES-256. This ensures your sensitive data remains unreadable even if a breach occurs.

Zero-Knowledge Architecture: Prioritize providers who utilize a zero-knowledge model, meaning they cannot access your encrypted data or master password. This puts you in complete control of your information.

Two-Factor Authentication (2FA): Enable 2FA for an added layer of security. This requires a unique code from your authentication app in addition to your master password, making it significantly harder for unauthorized access.

Open-Source Options: Consider open-source password managers. Their transparent code allows for community scrutiny and independent security audits, ensuring higher trustworthiness.

Usability Matters:

Intuitive Interface: A user-friendly interface is essential for effortless password management. Look for features like easy navigation, clear organization, and a straightforward password generation process.

Cross-Platform Compatibility: Ensure the password manager seamlessly integrates across your devices (desktops, laptops, smartphones, tablets) and various operating systems (Windows, macOS, iOS, Android).

Auto-fill and Password Generation: These features streamline your online experience. Auto-fill automatically populates login credentials, while the password generator creates strong, unique passwords for each account.

Beyond the Basics:

Password Health Check: A good password manager should assess your existing passwords for strength and identify any weak or reused ones, helping you improve your overall security posture.

Breach Monitoring: Some password managers offer breach monitoring, alerting you if your credentials are compromised in a data breach. This allows for swift action to secure your accounts.

Secure Sharing: If you need to share passwords with family or colleagues, look for secure sharing features that maintain encryption and control over access.

Provider Reputation and Support:

Reliable Customer Service: Choose a provider with responsive customer support to assist you with any issues or questions.

Regular Updates: Frequent updates demonstrate the provider’s commitment to security and addressing potential vulnerabilities.

By thoroughly evaluating these factors, you can select a password manager that not only protects your digital identity but also simplifies your online experience. Remember, a good password manager is an investment in your online security and peace of mind.

We’ve also featured the best business password managers.

Bryan M Wolfe

Bryan M. Wolfe is a staff writer at TechRadar, iMore, and wherever Future can use him. Though his passion is Apple-based products, he doesn’t have a problem using Windows and Android. Bryan’s a single father of a 15-year-old daughter and a puppy, Isabelle. Thanks for reading!

With contributions from
  • Craig Hale
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