I tried US Fleet Tracking – read what I thought of this GPS fleet management provider

Established in 2005 in Oklahoma City, US Fleet Tracking has grown into a global leader in GPS fleet tracking services tracking solutions, boasting a vast network that spans over 150 countries. With over two decades of experience, they have solidified their position as one of the oldest and most expansive GPS tracking companies worldwide.

The company’s core strength lies in delivering precise and reliable GPS tracking data through an intuitive and cost-effective platform. Their pricing model is designed to cater to a wide range of clients, from large-scale enterprises managing extensive fleets, down to individuals seeking to monitor their personal vehicles. US Fleet Tracking’s global footprint extends across multiple continents, including North America including both the United States and Canada, Europe, the Middle East, Australia, South America, and Africa. This widespread presence simplifies fleet management for multinational businesses by enabling them to partner with a single, unified fleet tracking provider.

Beyond their commercial endeavors, US Fleet Tracking has also played a significant role in supporting major sporting and entertainment events across the United States. Their logistical expertise has been instrumental in ensuring smooth operations at prestigious events like the Super Bowl (every year since 2007), the Pro Bowl (2010), the NHL All-Star Game (2011), and even the Winter Olympics (2010).

US Fleet Tracking: Pricing

US Fleet Tracking offers flexible pricing and service plans to meet the needs of businesses of all sizes. More specifically, they offer an affordable and straightforward GPS tracking solution for businesses, with a simple pricing structure starting at $29.95 per device per month. This contract-free plan includes real-time location tracking, mileage reports, hours of operation monitoring, and customizable geofence alerts, all accessible through the cellular network.

To cater to diverse business needs, US Fleet Tracking provides a range of hardware tracking products on their website, which can be purchased separately from the monthly service. The most basic option, the AT-V4 Wireless GPS Tracker, is priced at $199 and offers essential location tracking features. For businesses requiring more advanced functionalities such as real-time tracking and additional sensors, the QT-V4 Pro Live GPS Tracking Device is available for $249. This diverse product range ensures that businesses of all sizes and requirements can find a suitable hardware solution that complements the core tracking service.

In addition to the core GPS tracking products and monthly service, US Fleet Tracking provides a comprehensive suite of complementary products and services. This includes a range of dash cams, which can provide valuable video evidence in the event of an accident or incident, as well as other related accessories such as asset trackers and driver behavior monitoring systems. This comprehensive product ecosystem allows businesses to create a tailored tracking, monitoring, and management solution that meets their specific needs and budget, and helps to improve safety, efficiency, and compliance.

With its comprehensive product ecosystem, commitment to customer service, and flexible pricing and service plans, US Fleet Tracking is a trusted partner for businesses looking to improve their fleet management operations.

US Fleet Tracking: Features

US Fleet Tracking, a long-standing and well-known GPS tracking provider, offers a basic tracking service and focuses solely on vehicle and asset tracking, making it a suitable option for businesses without the need for additional fleet management services such as scheduling, fuel reports, or periodic inspections.

The company’s aim is to provide affordable live tracking solutions for both businesses and individuals. Most of their products offer additional features like speeding and aggressive driving alerts, one-way communication, routing updates, geofence entry and exit warnings, idling alerts, and a panic button. The cloud-based tracking software can be run on any internet-connected device and the company also offers native applications for iOS and Android mobile platforms.

US Fleet Tracking presents a comprehensive solution for real-time vehicle monitoring and management. Its core offering lies in near-live location tracking, with the premium plan providing updates every 5 seconds and the base plan every 10 seconds. This high-frequency data transmission empowers administrators to maintain a virtually real-time awareness of vehicle locations and respond promptly to developing situations.

The system’s responsiveness extends to its alert capabilities. The platform is designed to identify a range of driving incidents, including harsh braking, rapid acceleration, excessive idling, deviations from planned routes, and breaches of designated geofences. Due to the tracker’s rapid update speed, alerts are generated and transmitted via SMS or email as soon as an incident is detected, enabling immediate intervention or follow-up.

Recognizing the regulatory requirements of the commercial trucking industry, US Fleet Tracking also provides Electronic Logging Device, or ELD-compliant hardware. A key component of this is the ELD-ECM link, which establishes a Bluetooth connection between the vehicle’s ECM (Engine Control Module) and a smartphone or tablet. This facilitates the seamless transmission of data required for compliance with the ELD mandate, simplifying operations for commercial truck drivers and fleet managers.

The company significantly boosts its value proposition by providing a wide variety of GPS tracking devices, catering to diverse business needs and budgetary considerations. This enables businesses to optimize both functionality and cost-effectiveness by selecting the most suitable tracking solution.

Furthermore, the platform’s historical playback feature grants access to up to 90 days of past GPS data for any given vehicle. This historical data proves invaluable for a range of purposes, including:

Incident Analysis: Businesses can thoroughly examine past incidents, pinpoint their root causes, and take corrective measures to prevent recurrence.

Trend Identification: By analyzing historical data, businesses can identify trends in vehicle usage, driver behavior, and other key metrics. These insights can inform strategic decision-making aimed at improving efficiency, safety, and overall operational performance.

Strategic Decision-Making: The availability of historical data empowers businesses to make informed, data-driven decisions regarding route optimization, resource allocation, and other critical aspects of their operations.

Overall, the combination of diverse GPS tracking devices and a robust historical playback feature makes the company’s platform a powerful tool for businesses seeking to enhance their fleet management capabilities and achieve operational excellence.

In sum, US Fleet Tracking delivers a robust and adaptable platform for real-time vehicle tracking and management. Its combination of high-frequency updates, instant alerts, ELD compliance support, customizable hardware options, and historical data access makes it a powerful tool for enhancing fleet visibility, safety, and operational efficiency.

US Fleet Tracking: Support

US Fleet Tracking distinguishes itself by prioritizing customer service and support. The company offers comprehensive training and support to help businesses maximize their tracking and monitoring solutions.

For immediate assistance, customers can reach the support team via phone at 405-726-9900. Phone support is available during weekdays from 7 AM to 7 PM CST and on Saturdays from 9 AM to 4 PM CST. Alternatively, customers can email their inquiries or support requests directly. Real-time assistance is also available through the Live Chat feature accessible on the US Fleet Tracking website.

For specific requests related to activation or deactivation of GPS trackers, customers have two options. They can either click on the “Activate Now!” button on the website or send an email to activations@usft.com, ensuring to include their username and the serial number(s) of their GPS tracker(s) in the email.

In addition to these direct support channels, US Fleet Tracking empowers customers with self-service resources. These include a collection of video tutorials demonstrating various features and functionalities, a FAQ section addressing common queries, and detailed product manuals providing in-depth information.

For business customers, US Fleet Tracking provides a dedicated help desk to assist with tracker activation and deactivation processes, ensuring efficient and streamlined support for their specific requirements.

US Fleet Tracking: Final verdict

US Fleet Tracking is a dependable GPS tracking solution that caters well to businesses with straightforward requirements. It’s a practical choice for those who don’t need the advanced analytics or extensive features typically found in comprehensive fleet management systems.

One of the standout aspects of US Fleet Tracking is its affordability. It offers competitive pricing and allows for customization, so businesses can tailor their package to include only the features they need, avoiding unnecessary costs. This flexibility makes it a cost-effective option for businesses seeking a basic but reliable GPS tracking solution.

While US Fleet Tracking provides a solid service, it’s important to note that it may not be suitable for everyone. Businesses with complex operations or those requiring in-depth fleet analytics might find its feature set lacking. Additionally, the absence of a Better Business Bureau (BBB) rating and user reviews might be a concern for some potential customers. However, for businesses with basic GPS tracking needs and a focus on cost-effectiveness, US Fleet Tracking is a valuable tool.

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